About us

We are a family-run business specialising in customer-returned products and new liquidated stock. Our aim is simple: to give quality items a second life and reduce unnecessary waste by keeping good products out of landfill. Every item we sell is inspected, tested, cleaned and, where possible, repaired before being listed, ensuring we offer products we would be happy to receive ourselves.

Items that are not suitable for individual online sale — whether due to low value or irreparable issues — are handled responsibly. Where possible, they are repurposed, sold as job lots to traders with the appropriate expertise, or disposed of in line with responsible waste practices.

Who We Serve

We work with both retail customers and trade buyers, offering reliable stock, clear grading, and flexible purchasing options to suit different buying needs.

How We Started and Where We Are Now

What began as a part-time venture in 2024, operating from our home and selling at car boot sales and on Facebook, quickly revealed both the opportunities and challenges of trading. The practical demands of loading and unloading vehicles each weekend led us to seek a more sustainable model, prompting our move into online selling — primarily through eBay.

By early 2026, the business had outgrown the space available to us. This marked the transition from a side project into a fully established operation, and we moved into the industrial unit we are currently based in. This step allowed us to expand our product range, improve efficiency, and better serve both retail customers and local traders by offering a dependable, local source of stock.

More recently, we launched our own website to provide greater flexibility for our customers — from easier purchasing and returns to offering the same products at more competitive prices. This move also helps us streamline operations and reduce overheads, allowing us to pass savings directly on to our customers.

Future Plans

We are actively developing new relationships and sourcing channels to secure higher-quality stock for both our retail and wholesale customers. Our goal is to become a trusted destination for dependable sourcing.

Due to current space limitations, we are able to hold approximately 15–20 pallets for wholesale customers. Looking ahead to around 2028, and subject to continued growth, we plan to expand our storage capacity to approximately 100 pallets, allowing us to offer a broader and more varied selection of stock.

Our Quality Promise

Guided by the principle “Do not do unto others what you would not have them do unto you,” we are committed to fair and responsible trading practices.

We carefully select and sell virgin pallets for wholesale. Where stock is required for individual sale, pallets are broken down and items are processed separately.

In some cases, items that are unsuitable for our individual sales model may be reintroduced into wholesale pallets. These are strictly non-damaged, fully functional items that are uneconomical for us to process individually — for example, products that require excessive inspection time or assembly relative to their value. Damaged or broken items will not be reintroduced into wholesale stock.

Returned items from our individual sales are handled separately — fully inspected, repaired where possible, resold individually, or responsibly discarded. These items are never mixed into wholesale pallets unless clearly identified as a dedicated pallet consisting exclusively of our own returns.

Closing Statement

We believe in honest trading, clear expectations, and giving customers the information they need to make confident purchasing decisions — whether buying a single item or a full pallet.